Frequently Asked Questions
Q: Why is it necessary for a business to shred documents?
There are many reasons why it is important for businesses to shred documents. Every business has a legal obligation to protect the sensitive information of employees and clients. Shredding documents takes care of this problem by safeguarding the information you need to keep out of the wrong hands.
Q: Is it practical for businesses to handle their own document shredding?
Most office model paper shredders are not equipped to handle high volumes of documents. It can be extremely time consuming for an employee to continuously feed documents into a smaller volume shredder. While larger shredders are available, it may be difficult for most companies to justify the expense of purchasing and maintaining such equipment. Also, the security level is not as high when businesses do their own shredding, since the shredded material is discarded rather than destroyed.
Q: Why use a shredding service?
Using a professional document shredding service eliminates the work involved with doing it yourself. A professional service is also equipped to handle high volumes of shredding. A quality shredding service like DNT also offers you the benefit of secure shredding, because shredded material is destroyed rather than simply discarded.
Q: If a company recycles, is it still necessary to use a document shredding service?
Recycling services are typically not focused on security. If their process does not involve the type of safeguarding measures employed by document destruction services, your information will be vulnerable. Recycling services often simply discard material that is non-recyclable. With DNT shredding service, all material is destroyed, for the utmost security.
Q: Do you provide your customers with a certificate of destruction?
Yes, we're able to provide a certificate of destruction form upon the destruction of data. Information pertaining to the data and method of destruction will be included on the form, along with applicable dates and any required information.
Q: What is mobile shredding?
Mobile or onsite document shredding involves the shredding and destruction of materials on location, through the use of shredding trucks. Shredding can be done in a single purge, or on a regularly scheduled basis. Businesses collect material to be destroyed in DNT Shredding containers, and when the DNT team arrives, we unload the material directly into our shredders, without the need for our team to see or handle the material.
Q: Can customers establish their own schedule for mobile shredding?
DNT Shredding works with our customers to establish a schedule that suits their needs and operation. Set a schedule that is weekly, monthly, yearly, or something in between.
Q: What is offsite shredding?
When DNT collects the material to be destroyed and transports it to our facility to be shredded, this is considered offsite shredding. This method is offers the secure destruction of records, after which a certificate of destruction is provided to the customer. DNT Shredding also provides offsite shredding through drop off service at two locations.
Q: Can DNT destroy material other than paper?
Our equipment is powerful enough to shred high volumes of paper, including paper clips, binders, and staples. We can also destroy other media such as DVDs, CDs, computer disks, tapes, and hard drives.
Q: What happens to the documents after they are shredded?
DNT makes sure that all paper is securely recycled after shredding. Paper recycling is done daily at DNT Shredding. We believe in insuring the future of our environment. By recycling this shredded paper DNT Shredding saves thousands of trees each year. For every ton of paper we recycle 17 trees are saved. Our recycling program also provides you with the added assurance that the shredded material is fully destroyed.
Q: What laws and regulations pertaining to document destruction?
Identity theft has become one of the fastest growing crimes. As a result, many new laws have been passed to insure the security of personal information. Some of these laws include Health Insurance Portability and Accountability Act (HIPAA), Gramm Leach Bliley Act, The Economic Espionage Act (EEA), and The Fair and Accurate Credit Transactions Act (FACTA).
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 provides regulation of the healthcare industry in the United States and assures that healthcare organizations will be responsible for the secure electronic transmission, secure storage and disposal of patient information.
The Gramm-Leach-Bliley Act of 1999 (GLB) mandates that financial institutions that obtain non-public personal information through the normal course of business must develop safeguards to ensure the security and confidentiality of customer records and information, and to protect against unauthorized access to or use. This includes secure storage, disposal, and sharing of confidential information.
The Economic Espionage Act (EEA) makes the theft or misappropriation of trade secrets a criminal offense. Taking papers from dumpsters outside offices is a common tactic used by commercial information brokers as well as foreign intelligence services. It involves collecting and going through the trash left out for collection from residences and businesses. Since stealing trash is not illegal, the government will protect only companies that take "reasonable measures" to safeguard their information.
The Fair and Accurate Credit Transactions Act of 2003 (FACTA) contains a number of provisions intended to combat consumer fraud and related crimes, including identity theft, and to assist its victims. Specifically the act requires the destruction of papers containing consumer information.
The FACTA Disposal RULE, Sec. 682.3 addresses the proper disposal of consumer information. It mandates that anyone who possesses or maintains consumer data or a compilation of consumer information for business purposes is required to properly dispose of information and protect it from unauthorized use by taking reasonable measures to safe guard it.